Frequently Asked Questions

About the Games

How long can I view my transaction history?
You can access your transaction history for up to 30 days.

Where can I find the game rules and instructions?
The rules and instructions for each game are available within the respective game window. Users can review them anytime while playing.

How can I check the history of game results?
The method of displaying game results varies by gaming provider. However, you can view your game history by navigating to the "Betting Record" section under the "Members" menu on the homepage.

What should I do if my internet disconnects during a game?
If you experience an internet disconnection before, during, or after a game, we will first verify the game history. If the disconnection occurs prematurely, the game will resume upon your next login. If you encounter any issues, please contact us immediately.

Can I play games on my mobile device?
Yes, you can play online slots and other games on your smartphone. Enjoy our online casino games through your internet browser, or download our app, which is available for both Android and iOS devices.

Notice

Please ensure the accuracy of your bank information
Make sure to enter correct details, including the bank name, account number, and payee name, as these cannot be modified after submission. The bank account information is only required for withdrawals, not during the registration process. However, you must register your bank account before making a withdrawal.

Security

Is 789PK secure?
Yes, 789PK employs 128-bit Secure Socket Layer (SSL) encryption for all data transmitted to and from the site. Our systems and applications undergo multiple security tests annually by third-party experts. Additionally, we have an Intrusion Detection System that monitors all network traffic 24/7 to detect and prevent attacks or intrusions.

Is my account safe?
789PK uses separate passwords for login and withdrawals. You can also enable Google Authenticator for an extra layer of security. All information transmitted after login is protected by 128-bit SSL encryption.

Fund Security
789PK partners with leading international financial security institutions to develop industry-leading encryption technology for fund transactions. This ensures the safety of your funds during deposits and withdrawals, with a focus on stability and speed. You can trust our system to keep your money secure.

You will be required to enter your fund password for every withdrawal.

Please note, once registered, your bank details cannot be modified or viewed.